Frequently Asked Questions

1. What is the best method to clean carpet and upholstery?2019-09-10T20:08:57+00:00

There are multiple methods which are popular to clean carpet and upholstery. However, the most common ones are hot water extraction, shampooing, dry steam cleaning, dry compound cleaning, and deep cleaning. The use of these methods normally depends on the state of your carpet and upholstery. When you have to get the service you can ask for the precise description of the method which is going to be used for your cleaning services.

2. Will using detergents for cleaning area rug will damage the rug?2019-09-10T20:08:25+00:00

Most of the people out there are using detergents and liquid dishwashing soap to clean area rugs and carpets. But it is highly recommended to avoid using such options for rug cleaning. It is because these products contain chemicals which can fade the colors of your rug and can cause it bleeds.

3. How often should I get my carpet cleaned?2019-09-10T20:07:50+00:00

Although the answer to this question can vary depending on the location where your rug has been placed, what is its material and how many traffic it is bearing. Bur in general, almost every type of rug needs to be cleaned once in every 12 to 18 months to keep that in a perfect way.

4. Is it possible to remove grout from tiles without leaving scratches?2019-09-10T20:07:17+00:00

You may have heard before about the various grout removing cleaners which can help you to remove grout from the tiles without affecting them. However, if you are unable to remove harden grout from your tiles then you can call our professionals. It is because they are expert in cleaning services and can help you to get rid of hard grouts too with ease.

5. Should I vacuum the upholstery before you arrive?2019-09-10T20:06:32+00:00

If you are hiring our professionals for your cleaning services then you do not have to be worried about this at all. It is because upholstery vacuuming is included in our cleaning process. Our experts know how to get done with your job in a perfect way with ease.

6. How long will it take for carpet to dry?2019-09-10T20:05:56+00:00

The time to dry totally depends upon the type of your carpet. As the carpets which are being used at houses are made of different materials. Every material has its own specifications. Therefore, there is no exact time to mention here but still, we try our best to provide you as efficient services as possible.

7. Can you remove pet urine and wine stains?2019-09-10T20:05:27+00:00

As this is the problem of most homeowners who are having a pet in their homes. We understand your problem and always there to provide you the best solutions. We can work for you to remove pet urine, wine stains and odor from your carpet in the best possible way.

8. How long will it take to clean carpet, area rug and upholstery?2019-09-10T20:04:38+00:00

Normally it takes up to 4 hours to clean carpet, area rugs and upholstery. However, the time can vary depending on the type of services you want to get. Even more, the drying time also depends on multiple factors including room temperature, weather, carpet density, and humidity. Therefore, the service time can vary.

9. Why do you apply protectants on upholstery, carpet, and rugs?2019-09-10T20:03:50+00:00

We understand the value of money which you have to spend on your rugs, carpets, and upholstery. Therefore, we try out best to keep them in the best condition. Therefore, before treating them we prefer to apply protectants on upholstery, rugs, and carpets to keep them safe from unwanted conditions.

10. Do you guarantee removal of all spots?2019-09-10T20:02:53+00:00

Our team of experts works well to remove all the spots from your rugs and upholstery. We normally use our best quality products to clean the area which is containing spot. However, the best way to get the spot off is to get cleaning services as soon as possible after having a spot on your rug, carpet, or upholstery.

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Richard Swain

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“I always want quick cleaning however I don’t believe in using machines because that’s simply waste of energy. Therefore, I needed maids on weekend basis and thanks to Happy Star Cleaning for providing me with that. I love my maids because they responsibly clean my home and don’t shirk work.”

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“For one time cleaning of the entire home, I always call happy star cleaning. Their services are so quick.”